FAQs
Yes, we ship worldwide! We provide FREE shipping within the USA and internationally, all included with tracking. There are absolutely no shipping costs or sales tax. Let’s go!
The delivery time depends on your location. Below are our estimated shipping and processing times for more exact details.
Standard Shipping Times
- USA & Canada: 6 - 9 days
- Europe (UK, FR, DE, IT, SE, BE): 5 - 8 days
- Rest of Europe: 7 - 20 days
- Oceania: 7 - 15 days
- Latin America: 15 - 30 days
- Other Countries: 11 - 30 days
Processing Times
Orders take 1 - 3 days to process before shipping.
We accept most major payment methods, including Visa, MasterCard, American Express, and PayPal.
For security purposes, we may require additional identification verification for orders that do not meet our fraud prevention standards.
Once your items have shipped, you will receive an email with your tracking number(s). Please allow anywhere from 2-7 days for the tracking information to become active in the shipping carrier’s system.
You can track your order by entering your tracking number and clicking "Track Order" on our tracking page that is found right on the home page. If you would like any help with this, please do not hesitate to email us at gotakuco@gmail.com for assistance.
Fit may vary depending on the specific piece. We highly recommend checking our sizing chart to find the best and most comfortable fit for you.
Of course! Anime is meant to be for everyone. Plus, all our designs are unisex. You can follow the sizing chart and see which size is best suitable for you. For Women as well, we highly recommend that you go your usual sizing or even a sizing less as most of the clothes fit true to sizing in Men's.
Machine wash like with colors (max 30C or 90F), normal cycles only, do not bleach. Tumble dry low, do not iron design.
- Machine wash with garment turned inside out
- Use mild detergents only and no bleach or fabric softeners
- Do not iron over prints. Iron inside out if there are wrinkles
Yes, you can! However, we recommend emailing us as soon as possible to request a cancellation. If your order has not shipped yet, we’ll be able to cancel it without any issues.
If you're new to online shopping, don't worry! Placing an order is simple:
Add your desired items to your Cart.
Click the "Check Out" button in the Shopping Cart.
Follow the step-by-step instructions to complete your purchase.
We'll guide you through the entire checkout process to make it easy and hassle-free! If you need further assistance with this, feel free to email at gotakuco@gmail.com.
